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Frequently Asked Questions... - EPL Fan Tours

Frequently Asked Questions…

How do I book a FanTour package?

It’s simple – click on the desired package, which will direct you to the information page where you will see further instructions OR request a FanTour package of your choice by clicking here.

What’s included in a FanTour package?

Accommodation, breakfast and match tickets. Extra nights’ accommodation available upon request.

What’s not included in a FanTour package?

Transportation and additional meals (only breakfast included).

Can I stay for more than one night?

Additional nights available upon request.

Can I purchase match tickets only?

Yes, additional booking fees will be applied for delivery.

What happens after I book a FanTour package?

You will receive an information email confirming your reservation, which will include your booking reference number.

Is there a deadline for booking a FanTour package?

All packages MUST be purchased at least 7 days in advance.

How do I pay for a FanTour package?

We currently offer payment through PAYPAL.

How will I receive my tickets?

Tickets will be delivered to your hotel.

Can I request a customised package?

You can request a customised FanTour package by clicking here.

What’s the cancellation policy?

All bookings are non-refundable and sales are final.

Who should we contact in case of emergencies?

The emergency contact details will be provided with your booking confirmation.

Additional Questions?

Contact us by clicking here.